Privacy Policy
Effective Date: July 29, 2026
At EVA CustomPro (https://evacustompro.com), one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of information that is collected and recorded by EVA CustomPro and how we use it.
1. Who We Are
Our website address is: https://evacustompro.com
We are a professional OEM/ODM manufacturer specializing in custom EVA cases, hard shell storage solutions, and precision protective packaging.
2. Information We Collect & How We Use It
A. Inquiries, RFQ & Custom Order Data
When you request a quote, submit a contact form, or send us technical specifications/drawings for custom EVA cases, we collect the information you provide, including:
- Name and Job Title
- Company Name & Official Business Email
- Phone / WhatsApp Number
- Project details, custom specifications, logo designs, and uploaded CAD/vector files.
How we use this data:
- To respond to your business inquiries, provide official RFQ price quotes, and manufacture custom samples.
- To communicate with you regarding order status, shipping logistics, and customer support.
- We treat all uploaded client drawings, molds, and proprietary product designs as Strictly Confidential.
B. Cookies & Analytics
Like any other commercial website, EVA CustomPro uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited.
- We use standard analytics tools (such as Google Analytics) to optimize user experience, analyze site traffic, and improve our B2B catalog services.
- You can choose to disable cookies through your individual browser options.
3. Data Protection & Confidentiality
We implement strict security measures to maintain the safety of your personal and commercial information.
- We do not sell, trade, or rent your personal identification or business contact information to third parties.
- Your technical drawings and custom case designs are strictly restricted to our engineering, production, and quality assurance teams.
4. How Long We Retain Your Data
If you submit an inquiry or business message through our website, the message and its metadata are retained to allow us to facilitate ongoing business communication, warranty tracking, and seamless re-ordering for custom molds.
5. Third-Party Services
Articles or pages on this site may include embedded content (e.g., product showcase videos, interactive map widgets) or links to third-party shipping tracking tools. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
6. Your Data Rights
If you have submitted inquiries or established a business relation with us, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, accounting, or security purposes.
7. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
- Email: support@evacustompro.com
- Website: https://evacustompro.com/contact/
